Quality Policy

Quality Policy

Evaluation Questionnaires

The evaluation by students of how the quality offered aligns with the expected quality is extremely important information for the continuous improvement of the education and services provided in order to identify areas for the development of future initiatives.

Compilation of the questionnaires is a fundamentally important moment in University life in which students take a leading role alongside the teaching body and technical-administrative personnel.

The students’ evaluation is performed online, and applies to all degree courses regulated pursuant to Italian Ministerial Decrees 509/1999 and 270/2004, and to the university services.

How are the questionnaires structured?

Teaching Questionnaires

At the end of each semester, the students’ opinions are gathered through a dedicated Evaluation Questionnaire carried out using an online process which speeds up the gathering and analysis of the questionnaires and guarantees complete anonymity to respondents.

For each teaching activity the student must fill out a questionnaire for the coordinator and for each lecturer giving at least ten hours of face-to-face lectures. An evaluation is envisaged for each educational activity (unless otherwise decided on by the President of the Course Committee).

The Course Director is responsible for administering the questionnaires to the students of the course of study, and for managing the results obtained.

Services Questionnaire

This questionnaire provides for the evaluation of the course of studies in general, of the classrooms, the equipment and the support services. It is given from year two of the course, usually at the beginning of the academic year.

Evaluation Results

The results of the teaching and services evaluation are provided for the last four years, divided into the various degree courses.

The questionnaire is composed of 11 questions, which are designed to assess different aspects of the teaching: the course (4 questions), the teaching/lectures (6 questions) and the students’ interest in the subject (1 question). The possible responses are as follows: definitely no (score: -2), generally no (-1), generally yes (+1), definitely yes (+2).

The trend is provided for the scores assigned to the eleven questions of the questionnaire from 2015 to 2018, as well as a graphical representation of the results for the last year by area surveyed.

The pie charts represent the frequency and percentage of the scores assigned by the students, grouping the questions by category or area surveyed. The highly negative scores (definitely no) are shown in red, the -1 scores in yellow, the +1 scores in grey, and the highly positive scores (definitely yes) in green. The questions for the different areas are given in the table.

The graphs with the results for the years 2015 to 2018 give the averages of the individual questions for the different years and allow examination of the trends of the scores over time. The questions for the different areas are given in the table, grouped by survey area.

Faculty of Philosophy Questionnaires

Faculty of Medicine and Surgery Questionnaires

Faculty of Psychology Questionnaires

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